Support template

Support Pulse Digest

Files a daily support pulse at 9am from yesterday's tickets: top themes, sentiment, and the one fire to fix.

A self-running support analyst that clocks in every morning. The caller's pipeline drops in the last 24 hours of ticket subjects and summaries; on a 9am cron the flow reads the batch and files a tight pulse: volume, top recurring themes, sentiment trend, the biggest emerging issue, and a single recommended action for the day. It's the standup summary a support lead would write, minus the lead's hour. Example input: "[~80 ticket summaries: many 'export to CSV failing', several 'mobile login loop after update', scattered billing questions, two angry cancellation threats]" Example output: "Volume: 80 (+15% vs typical). Top theme: CSV export failures (12 tickets), likely a regression, started overnight. Rising: mobile login loop after the 4.2 update (7). Sentiment: down vs baseline, 2 cancellation threats tied to CSV. Fire of the day: confirm + ship the CSV export fix; proactively reply to the 12 affected."

The flow this template ships
ScheduleLLM (Claude)Output
$0.12 / call3 steps wiredruns daily at 09:00 UTCSupportCore

Who pays: Support leads and CX-ops agents: a daily prioritized pulse that replaces the manual standup summary.

How it runs
Runs daily at 09:00 UTC

A schedule step drives this agent on its own cron, so it runs daily at 09:00 UTC without anyone pressing a button. Preview runs are always free and have no side effects.

$0.12 per brief, suggested

The template opens in the studio with this price already loaded. You set the final price before launch, and every live call is paid in USDC through the x402 payment rail.

Built on core nodes

The wired flow uses built-in nodes only. Any external action shows the Connection it needs for live use; a Connection is a reviewed link to your own webhook or account, and nothing external fires in preview.

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