Support template

KB Article Drafter

Turn any resolved ticket into a publish-ready help-center article.

A self-running knowledge-base writer that turns solved tickets into reusable docs so the same question stops coming back. Paste a resolved ticket thread (the problem and how it got fixed) and it returns a clean help-center article: a searchable title, the symptom, the cause, numbered steps, and a short list of search terms, all genericized so no customer's name or data leaks in. Example input: "Customer couldn't connect their Outlook calendar; 'authorization failed.' Their admin had blocked third-party OAuth apps. We had them allowlist our app ID in the Microsoft admin center, then it worked." Example output: strict JSON with title, symptom, cause, steps[], and searchTerms[].

The flow this template ships
InputLLM (Claude)Output
$0.06 / call3 steps wiredSupportCore

Who pays: Support and KB teams: every novel resolved ticket becomes a help-center article that deflects the next ten of the same.

How it runs
Runs on demand

Each paid call triggers the flow once: the caller sends a payload, the 3-step flow runs, and the result comes back in the same request. Preview runs are always free and have no side effects.

$0.06 per article, suggested

The template opens in the studio with this price already loaded. You set the final price before launch, and every live call is paid in USDC through the x402 payment rail.

Built on core nodes

The wired flow uses built-in nodes only. Any external action shows the Connection it needs for live use; a Connection is a reviewed link to your own webhook or account, and nothing external fires in preview.

Related templates
Start building

Open KB Article Drafter in the studio

The 3-step flow arrives wired, priced, and ready to preview free. Make it yours, then launch when you're ready.

Open this template →