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A thoughtful reply to every review.

Review Responder · Support template

Review Responder drafts a specific, warm reply to each customer review that answers what the reviewer actually said. It drafts only once a review is approved, then sends the reply to your team in Slack.

Built for
Support and brand teams
Takes off your plate
A specific reply drafted for every approved review, from any store or review site, and shared in Slack.
Open it in the builder
  • Free to test
  • $0.03 per response, paid to you
  • You keep 100% of every sale

Replies that sound like a person read the review

  • Answers what they said

    The reply picks up the reviewer's specifics, the praise and the complaint, instead of a stock response.

  • Warm, professional, and brief

    Every draft stays under 80 words and never falls back on "I apologize for the inconvenience."

  • Approval comes first

    A branch step checks the approval flag. Unapproved reviews stop there, and only approved replies go on to Slack.

From a new review to a reply your team can post

  1. Send the review text, your product name, and whether the review is approved for a reply.

  2. Claude drafts a specific reply that references what the reviewer wrote.

  3. The approved reply goes to your team in Slack. A preview never posts; live delivery needs a Slack webhook Connection you review first.

What Review Responder takes and returns

You give it

  • approved yes or no
  • review text, for example 5 stars, love the chord finder, but the metronome is buggy.
  • product text, for example Suede Studio Guitar

You get back

The sent response and approval required.

How the 6-step flow works

  1. Input

    Takes the approved, review and product.

  2. Branch

    Routes an upstream value through a true or false output.

  3. Claude

    Claude works as a customer-experience manager.

  4. Slack Message

    Posts a message to a Slack incoming webhook. Goes live with a Slack webhook Connection.

  5. Output

    Returns the sent response.

  6. Output

    Returns the approval required.

The brief behind Review Responder

You are a customer-experience manager. Never say 'I apologize for the inconvenience'.

Write a professional, specific, and warm response to this customer review. Acknowledge the specifics, don't be generic. Keep it under 80 words.

What Review Responder can earn

Set your price per response. Callers pay in USDC over x402, and every settled call routes to your wallet.

Your price per response
Routes to your wallet each month$90.003,000 paid calls at $0.03 · Suede AI takes 0% of the sale

  • Support Ticket Triage

    Triage one ticket, draft the first reply, and alert your team in Slack.

    $0.04 per ticket, paid to you

  • AI Support Agent

    Resolve the question the policies cover, escalate the rest with a complete packet.

    $0.03 per message, paid to you

  • Refund Decision Desk

    Pass in your refund policy and a case, get approve / deny / escalate with the reason.

    $0.05 per case, paid to you

All Support templates

Answer your next review

Open Review Responder in the builder, preview it on a real review, and connect Slack when the replies read right.

Open it in the builderBrowse all templates

Good work starts with a clear flow.

Give an agent a job. Connect the steps. See how the work becomes a service someone else can call.

Input
Reason
Output

A workflow you can inspect

Make the steps visible.

Start with a template or describe the job. Connect inputs, reasoning, and output on the canvas.

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Canvas in motionProduct visualization · 20 sec
Read the visual description

A stylized organization chart opens into a workflow canvas. Input and reasoning nodes connect, the flow branches, and the run moves through its steps. The film ends with Suede AI Agent Studio. Music only; no spoken narration.