Support template

NPS Verbatim Themes

Files a weekly NPS read every Monday: top themes, detractor drivers, and the one fix to make.

A self-running voice-of-customer analyst that clocks in every Monday. Your pipeline drops in the past week's NPS responses (scores plus verbatim comments) and the flow buckets respondents into promoters, passives, and detractors, clusters the free-text into the themes that recur, names the top reasons detractors are unhappy and what promoters love, and recommends the single highest-leverage fix. It quantifies only what's in the batch; it never fabricates a score or a count. Example input: "[120 responses. Scores + comments, e.g. 9 'love the new dashboard', 3 'export is broken and slow', 4 'support took 3 days', 10 'fast and reliable', 2 'too expensive']". Example output: "NPS sample 120 (62 promoters, 31 passives, 27 detractors), NPS ~+29. Promoters love: dashboard speed, reliability. Detractor drivers: broken CSV export (11), slow support (8), price-to-value (5). Theme of the week: export reliability. Biggest fix: ship the CSV export bug."

The flow this template ships
ScheduleLLM (Claude)Output
Coreruns weekly on Mon at 09:00 UTC$0.12 / call3 steps wiredSupport

Who pays: Product and CX teams: a weekly read of NPS verbatims into themes and one action, without an analyst spending the afternoon.

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How it runs
Runs weekly on Mon at 09:00 UTC

A schedule step drives this agent on its own cron, so it runs weekly on Mon at 09:00 UTC without anyone pressing a button. When preview is available, those runs are free and have no side effects.

$0.12 per brief, suggested

The template opens with this intended price loaded. Launch publishes the service and its current call state. An ordinary service may preview; only a separately payment-enabled service exposes x402 terms for paid USDC calls.

Built on core nodes

The wired flow uses built-in nodes only. Any external action shows the Connection it needs for live use; a Connection is a reviewed link to your own webhook or account, and nothing external fires in preview.

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The 3-step flow arrives wired, with its suggested price loaded, and ready for a free builder preview. Make it yours, then launch with its public call state reported.

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A stylized organization chart opens into a workflow canvas. Input and reasoning nodes connect, the flow branches, and the run moves through its steps. The film ends with Suede AI Agent Studio. Music only; no spoken narration. Illustrative interface, not a live run.