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CRM & sales5 min readUpdated

Send proposals and contracts clients sign online

Quick answer

Agent Studio Documents sends proposals, contracts and agreements for e-signature from your CRM. Build a template with merge fields, a pricing table and signature fields, send it to a contact, and each signer signs at a private link by typing or drawing. You get a full audit trail, a signed PDF and, when you want it, an invoice on completion.

What you'll have

  • Reusable templates for proposals, service agreements and contracts
  • Signing links that track opens, chase signers and expire on schedule
  • A signed PDF with an audit trail and a document hash
  • An invoice created the moment the client signs
On this page
  1. What can I send for signature?
  2. How do I create a proposal or contract template?
  3. What does signing look like for my client?
  4. Can I get paid the moment a contract is signed?
  5. How do I know who opened and signed?
  6. Questions

What can I send for signature?#

Anything you would email as a PDF and wait on: proposals, quotes with terms, service agreements, contracts, NDAs, onboarding forms. A document is built from blocks, so one template covers the whole deal from scope to signature.

Document building blocks
BlockWhat it does
HeadingSection and subsection titles
TextYour terms with bold, italics, lists and merge fields
Pricing tableLine items, quantity, unit price, tax rate and a percent or amount discount, typed in or pulled from your products
Signer fieldSignature, initials, date signed, text answer or checkbox, assigned to a signer role
Page breakStarts a new page in the signed PDF

How do I create a proposal or contract template?#

Start in Document templates with New template. It opens with a ready-made service agreement (terms, a pricing table, initials, signatures and dates for you and your client) that you edit to fit.

Build a template and send it

0 of 6 done

  1. Step 1: Create the template

    Press New template and give it the name your team will pick from the list, such as "Monthly SEO agreement".
    Open templates
  2. Step 2: Set the signer roles

    Every template starts with Client and Business. Add up to 10 roles for co-signers, witnesses or partners.
  3. Step 3: Write the content

    Add headings, text and a pricing table. Insert merge fields such as {{contact.firstName}} and {{business.name}} so every copy is personal.
  4. Step 4: Place the fields

    Add signature, initials and date fields and assign each to a role. Mark the ones every signer must fill.
  5. Step 5: Choose the signing settings

    Under Signing settings, pick Everyone at once or One after another, in role order, set when links expire and how often reminders go out.
  6. Step 6: Send it

    On Documents, press Send a document, pick the template and the contact, check the signers, then tick Also text the signing links on the document and press Send for signature to reach them by email and SMS.
    Open Documents
Merge fields
Merge fieldFills in
{{contact.firstName}}, {{contact.name}}The contact's first or full name
{{contact.email}}, {{contact.phone}}The contact's email and phone
{{contact.companyName}}, {{contact.address}}The contact's company and address
{{business.name}}, {{business.address}}, {{business.email}}Your business name, address and reply-to email
{{date.today}}, {{document.title}}The send date and the document's title

What does signing look like for my client?#

Your client opens a private signing link on any phone or computer, reads the document with your logo, fills their fields, agrees to sign electronically, and types or draws their signature. No account, no download, no printer.

  • Signers who disagree press Decline to sign and leave a reason, and the document moves to Declined with it.
  • When everyone has signed, each signer gets Download the signed PDF.
  • With payment turned on, the last signature leads straight to Continue to payment.

Can I get paid the moment a contract is signed?#

Yes. Add a pricing table and turn on payment in the signing settings. When the last signer finishes, Agent Studio creates an invoice from the pricing table, with the same products and prices, and sends the signer to pay by card. The deal closes and the cash arrives in one sitting.

How do I know who opened and signed?#

The Documents list filters by Waiting for signatures, Drafts, Completed, Declined, Expired and Voided, and each document shows every signer's status: link sent, opened, signed or declined.

  • The Audit trail logs each send, delivery, open, signature, reminder and decline with time, IP address and browser.
  • At send time the content is frozen and stamped with a SHA-256 Document hash, so the signed copy matches what you sent.
  • Reminders go out every 3 days by default, up to 3 times, and links expire after 30 days unless you change it.
  • Resend signing links, Copy signing link and Void are one click away on each document.

Each step also fires a trigger (Document sent for signature, Document viewed, Document signed by a signer, Document signed by everyone, Document declined, Document expired) and the Send a document for signature workflow action sends templates for you, for example the moment a deal reaches "Proposal".

Turn a signed proposal into payment with invoices, priced from your saved products.

Questions buyers ask#

What proof do I get that a client signed?

Every signer agrees to use electronic records and signatures before signing. The audit trail records each step with time, IP address and browser, and the signed PDF carries a SHA-256 hash of the exact content you sent.

Can more than one person sign the same contract?

Yes. Add up to 10 signer roles and assign fields to each. Send to everyone at once, or one after another in role order so each signer gets their link when the one before has signed.

Can I send a contract automatically when a deal moves stage?

Yes. Build a workflow on Pipeline stage changed and add the Send a document for signature action with your template. The contact gets the signing link the moment the deal moves.

Can clients sign on their phone?

Yes. The signing page works on any phone, tablet or computer, and clients draw their signature with a finger or type it. Nobody needs an account or an app.

Can I attach pricing from my product list?

Yes. Pricing table lines pull products and prices from CRM, Payments, and the invoice created on signing keeps them, so your revenue reports stay accurate.

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