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Payments & invoicing2 min readUpdated

Create coupon codes and discounts

Quick answer

Agent Studio coupons are reusable discount codes such as FALL20. Each one takes a percent off or a dollar amount off, with an optional use limit and last day. Apply a code on any invoice or estimate, and on membership offers, and the Used count and the Coupon redeemed trigger track every redemption.

What you'll have

  • Coupon codes with percent or dollar discounts, use limits and end dates
  • Discounts applied on invoices and estimates in one field
  • A redemption count and trigger for every code
On this page
  1. How do I create a coupon code?
  2. How do I apply a coupon to an invoice or estimate?
  3. Where else do coupon codes work?
  4. How do I turn off or delete a coupon?
  5. How do I track and automate coupon redemptions?
  6. Questions

How do I create a coupon code?#

Create a coupon

0 of 4 done

  1. Step 1: Open Coupons

    Press Add coupon and enter a Code customers can type, such as FALL20. Letters, numbers, dashes and underscores all work.
    Open Coupons
  2. Step 2: Name it and set the discount

    Add an optional Name like Fall promotion, then choose Percent off or Amount off and enter the value.
  3. Step 3: Set limits

    Add a Use limit (optional) to cap redemptions and a Last day (optional) for the final day the code applies. Leave both blank for an open-ended code.
  4. Step 4: Save it

    Press Save coupon. It appears in the list with its discount, Used count, last day and status.

How do I apply a coupon to an invoice or estimate?#

In the invoice or estimate editor, set the discount to Coupon code and type or pick the code. The totals panel shows the discount line right away, and the redemption counts when the invoice is paid.

Discount options on an invoice or estimate
OptionUse it for
Coupon codeA tracked promotion, referral reward or partner code
Percent offA one-off percentage for this customer only
Amount offA one-off dollar credit, such as a goodwill discount
No discountFull price

Where else do coupon codes work?#

Coupon codes also apply to membership offers, so the same LAUNCH50 code runs across your invoices and your course or community checkout.

How do I turn off or delete a coupon?#

Press Turn off to pause a code, or Delete to remove it. Invoices and links that already use it keep their discount; new ones cannot apply it. A code also stops applying once it hits its use limit or passes its last day.

How do I track and automate coupon redemptions?#

The Used column counts every redemption. The Coupon redeemed trigger in Automations tags the contact, thanks a referrer or alerts your team when a big promotion lands.

Questions buyers ask#

Can a coupon be both percent off and dollar off?

No, each coupon takes one: a percent off or a dollar amount off. Create two codes when you want both offers running.

Can I limit how many times a code is used?

Yes. Set Use limit (optional) and the code stops applying once it reaches that many redemptions. Leave it blank for unlimited.

Can I set an expiration date on a coupon?

Yes. Last day (optional) is the final day the code applies, inclusive. After that day new invoices cannot use it.

What happens to invoices that used a coupon I deleted?

They keep their discount. Deleting or turning off a code only stops new invoices and links from applying it.

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