Help & account4 guidesUpdated
Help, billing and account guides
Sign-in, billing, security, troubleshooting and support.
Every Help & account guide
- Start hereSign-in and accountSign in to Suede AI with Google, Apple or email, reset a forgotten password in minutes, fix login loops and delete your account when you choose.
- Billing FAQHow Suede AI Agent Studio billing works: the Studio plan, prepaid usage credit, card checkout, where every charge shows up and how to update your card.
- Security and privacyHow Suede AI protects your data: encryption, workspace isolation, signed webhooks, spend caps, what we collect, who processes it and your controls.
- Contact supportReach a person at Suede AI: the right inbox for Suede AI help, sales and security, a call with the founder, and the status page for live health.
Questions buyers ask
Can I sign in to Agent Studio with Google or Apple?
Yes. Continue with Google and Continue with Apple sit at the top of the sign-in and create-account forms. Both open the same studio as email and password.
Does Agent Studio usage credit expire?
No. Purchased usage credit and the launch credit stay in your balance until spent, with no expiry date and no monthly reset.
Does Agent Studio train AI models on my data?
No. Your agent inputs and outputs run your flows and fill your run history. Suede AI does not use them to train models and does not sell personal data.
How fast does Suede AI support reply?
A person replies within one business day. For a live conversation, book a call with Jason Colapietro from the contact page.
More of the help center
- Get startedYour first win in minutes: setup, modes, plans and the tour.
- CRM & salesContacts, deals, inbox, calendars, forms and reports in one CRM.
- AI employees & phoneAn AI receptionist, salesperson and support agent on every line.
- SEO & AI searchRank on Google and get quoted in AI answers.
- Agency & clientsWin clients, onboard them fast and prove the work every week.
- Marketing & reputationCampaigns, social, reviews, sites, courses and communities.
- Payments & invoicingInvoices, estimates, payment links, products and subscriptions.
- Agents & workflowsBuild agents from templates, a canvas or code, and test them free.
- DevelopersAPI, MCP, SDK, CLI, webhooks and agent publishing.